In law school at the University of Chicago, Professor Cole was Editor-in-Chief of the University of Chicago Legal Forum and won the award for best paper written in the law school in 1990. She graduated with honors. Following law school, she clerked for the Hon. Eugene A. Wright of the United States Court of Appeals for the Ninth Circuit.
Professor Cole practiced labor and employment law with Heller, Ehrman, White & McAuliffe in Seattle and Seyfarth, Shaw, Fairweather & Geraldson in Chicago before joining the faculty at Creighton University School of Law. While at Creighton, and now at Ohio State, Professor Cole has focused her research on the legal and policy issues that have arisen as a result of the increased use of alternative dispute resolution (ADR).
She teaches primarily in the ADR area, but has also taught Torts, Labor Law, and Administrative Law. Professor Cole has published articles in U.C. Davis Law Review, Houston Law Review, BYU Law Review, Georgia Law Review, Hastings Law Journal, the UNLV Law Review, and the Ohio State Journal on Dispute Resolution.
Professor Cole is co-author, with Professors Nancy H. Rogers, Craig McEwen, Jim Coben, and Peter Thompson of Mediation: Law, Policy and Practice (3d. ed. 2011), the leading treatise in the field of mediation, and co-author with Nancy H. Rogers, Frank Sander and Stephen Goldberg of Dispute Resolution: Negotiation, Mediation and Other Processes (7th ed. 2020), one of the leading dispute resolution casebooks in the country.
In 2020, she will publish with Oxford University Press, Discussions in Dispute Resolution, with Andrea Schneider and Art Hinshaw, eds. In 2019, she was named Michael E. Moritz Chair in Alternative Dispute Resolution and was previously the John W. Bricker Professor of Law. In 2012, she also received the Alumni Award for Distinguished Teaching from the Ohio State University. In 2006, she became Director of the Program on Dispute Resolution.
She is past chair of the Dispute Resolution Committee for the AALS and a regular speaker on ADR topics at national meetings. She was a member of the academic advisory faculty that consulted with NCCUSL and the ABA regarding the drafting of the Uniform Mediation Act.
She is also on the panel of arbitrators for AAA, OCB, OCSEA, FINRA, OSTA, and SERB in Ohio.