Leading a Divided Community During Times of Conflict: Practical Strategies to Build Resilience, Plan Ahead, and Respond to Crises, Second Edition

This guide offers ideas to strengthen the community’s trust and responsiveness, help to prepare in advance for moments when conflict may escalate into crisis, to respond after conflicts arise (a checklist immediately below facilitates your using this guide in the midst of a divisive event), and to capture lessons from their response to community unrest and to plan proactively and collaboratively for future events. Each chapter of this guide outlines potential strategies and includes real world illustrations, tools leaders can use constructively during times of crisis and calm. A comprehensive checklist at the end provides a quick reference to key ideas. An appendix lists additional resources.