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Moritz Technical Support
Faculty/Staff Training: Other 2010
McAfee Virus Alert Window
Hackers, spammers, identity thieves, and other cyber predators are becoming increasingly sophisticated. Their latest ploy is to exploit your desire to do the right thing. These viruses are disguised to look like virus warnings, but when you click on a warning, it actually infects your computer.
When in doubt as to the authenticity of a virus warning, call MoritzHelp Desk for guidance 247-6885 (7-6885). The following is an example of what a real virus warning from McAfee Anti-virus would look like.
Click on image to view full size.
McAfee is set to first try to clean the file and if that is unsuccessful it will delete the file. The action taken by McAfee is listed in the grey area to the right of the State: line and also in the white area below the virus message
Virus warnings that look different from the ones shown above are fake and may contain a virus. If you see a fake virus warning:
- Do NOT click anywhere in the fake alert.
- Do NOT try to close the alert by clicking 'X' in the alert window.
- Save any files you are working on then, shutdown the computer.
- If you cannot save files because you are unable to click anywhere except inside the fake virus warning, turn off your computer without saving your work.
- Once your computer has been powered off, it is safe to turn it on again, login and continue working.
If your computer does become infected with a virus as the result of a fake virus warning, contact the MoritzHelp Desk 247-6885 (7-6885) for assistance removing the virus from your computer.